At Catchfly Merchandise  we are committed to treating people fairly, with dignity and respect.

We believe that equality, diversity and inclusion are important in creating a positive working environment and in building strong relationships with customers, suppliers, partners and the wider community.

We are committed to providing a working environment that is free from unlawful discrimination, harassment and victimisation. We aim to ensure that no person is treated unfairly on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Our commitment

We aim to:

• treat all employees, applicants, customers, suppliers and visitors fairly and with respect
   

• promote an inclusive and professional working environment
   

• make decisions based on ability, suitability, merit and business needs
   

• not tolerate discrimination, bullying, harassment or victimisation in any form
   

• encourage a culture of respect, fairness and professionalism
   

• comply with relevant equality legislation and good practice
   

In practice

As a small independent business, we are committed to applying these principles in a practical and proportionate way across our operations. This includes:

• fair treatment in recruitment and selection where applicable
   

• respectful communication with customers, suppliers and members of the public
   

• providing services in a fair and inclusive manner
   

• considering accessibility and reasonable adjustments where appropriate
   

• addressing concerns or complaints seriously and appropriately
   

Our approach

We recognise that equality, diversity and inclusion are ongoing responsibilities and form an important part of responsible business practice. We are committed to maintaining a culture of fairness, respect and opportunity, and to reviewing our approach periodically as our business grows and develops.